Contact Onbe Customer Service
How to Reach a Person at Onbe
Verified Contact Information
Toll-Free Number:
-
1-866-230-3809
Customer Service:
-
1-847-325-4330
Onbe Emails:
Legal
Privacy Inquiries
contact@onbe.com
Onbe Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Onbe Phone Number
1 (866) 230-3809
Average Hold Time
00:02:55
Average Calls duration
3 minutes
Most Popular Onbe Email Address
compliance@onbe.com
Onbe Live Agent Availability
15% of callers successfully reach a real person
Issue Resolution Rate
Low (14% reported full resolution)
Call Volume by Day
View full overview ›
Onbe Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Onbe Phone Number | 1 (866) 230-3809 |
| Average Hold Time | 00:02:55 |
| Average Calls duration | 3 minutes |
| Most Popular Onbe Email Address | compliance@onbe.com |
| Onbe Live Agent Availability | 15% of callers successfully reach a real person |
| Issue Resolution Rate | Low (14% reported full resolution) |
| Contact Method Distribution | 88% phone, 12% email |
| Common Reasons for Contact | Cards, product/ service, payments and charges |
Call Volume by Day
Contact Information
Onbe Website:
Onbe Help Center:
Corporate Office Address:
Onbe
2150 E. Lake Cook Road, Suite 150
Buffalo Grove,
Illinois
60089
United States
Summary of Onbe Customer Service Calls
36
TOTAL
CALLS
CALLS
02:38
AVG CALL
DURATION
DURATION
14%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Onbe?
Cards Question:
- “Card info”
- “Card”
- “CARD Invalid”
Payments and Charges Question:
- “Pre paid debit card”
- “Fraud on my account”
- “Debit card issues”
Product/ Service Question:
- “When is internet stipend”
- “Withdrawal of funds from debit card”
- “Complaint”
Account Question:
- “Balance check”
- “Get balance on my prepaid card”
Request for Information Question:
- “Update on my dispute from 12/22/2025”
Activation/ Cancellation Question:
- “I activated my replacement card and need to move old card balance to new card”
Other Question:
- “Discrepancy”
Compare Onbe Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Onbe